NON-TRADE BUYERS: If under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (i) the contract of sale qualifies as an “off-premises contract” or a “distance contract”, (ii) you as the buyer qualifies as a “consumer”, and (iii) THE TAGLI Gallery sells on behalf of the artist who qualifies as a “trader”, you have the right to cancel the sale without giving any reason at any time up to the end of 14 calendar days after you, or a third party (other than the carrier) instructed by you, receive the Work(s) (the “Cancellation Period”). To exercise the right to cancel, you must notify THE TAGLI Gallery of your decision to cancel the sale by a clear statement (e.g. a letter sent by post or email), in either case before the Cancellation Period has expired. If you cancel the sale during the Cancellation Period, THE TAGLI Gallery will reimburse you the purchase price. THE TAGLI Gallery will make the reimbursement without undue delay, and no later than (a) 14 calendar days after the day THE TAGLI Gallery receives the Work(s) from you; or (b) (if earlier) 14 calendar days after the date you provide evidence that the Work(s) has been shipped to the Gallery premises. THE TAGLI Gallery will make this reimbursement using the same means of payment as you used for the initial transaction. You shall send back the Work(s) or hand deliver it to the Gallery at such address as the Gallery may specify for that purpose, without undue delay and in any event no later than 14 calendar days from the day on which you communicate the sale cancellation to the Gallery. You must bear the cost of returning the Work(s) to the Gallery, including any import duties you or THE TAGLI gallery may incur as a result of the return. You are only liable for any diminished value of the Work(s) if your handling of the Work(s) went beyond what is necessary to establish the nature and characteristics of the Work(s). If the Work(s) is returned damaged, THE TAGLI Gallery will deduct from the sum THE TAGLI Gallery refunds to you a reasonable amount to compensate THE TAGLI Gallery for the cost of repair and any loss in value to the Work(s) resulting from such damage. If THE TAGLI Gallery invoices you that amount separately, its invoice is payable on presentation.
Any damaged work must be photogrpahed, video, and reported to the gallery immediately after delievery. All works are insured in transit.
MADE TO ORDER ARTWORKS AND DISCOUNTED WORKS: Please note that these cancellation rights do not apply to any Made to Order Artwork(s), such as commission and bespoke artwork(s). There are no refunds, returns or cancellations for discounted artworks of any kind.
The gallery may exchange works or part exchange. Please contact us.
Please read the full terms and condtions